Blue Express, Santiago. Blue Express Sucursales en <city>

Andrea Cortes - 2022-11-02

I have not particularly had problems with bluexpress, on the contrary, good service, fragile products that I have sent arrive intact, they have always treated me well, I think the trick is to try to go at times that are not very crowded and if you bring packages already labeled (which it is done by the page) the attention is faster. Last week a package of 11 in total was left, I went days later to ask thinking that it had been lost and no, they had it saved for me and I was able to take it and send it again so happy.

Cata - 2022-11-18

If I could give them 0 stars, or even negative, I would. Blue express has lost 3 packages in the last month, and they have never taken responsibility for any of my packages. Then you call to ask what happened, and they don't give you concrete answers. I had to call the company 3 times and only at the end did they inform me that they were robbed and that my packages were stolen. And still they do not take care of my packages that they themselves lost. a disgusting company

Juan Pablo Suazo - 2022-10-05

The package does not arrive on the day it is reported, the follow-up is lousy (they told me several times that the package arrived during the day without this happening), terrible customer service (reduced hours, long wait and they also cut me off when I insisted) on the delivery date). The bad thing is that it is cheap and many stores use it without one knowing, I do not buy more from someone who uses Blue Express for their deliveries.

Franco Capelli - 2022-09-03

I was at home all day the day the package was supposed to arrive and it never arrived. Then in the follow-up they put that there were no residents so they did not deliver the shipment. Add to that that they don't answer and they don't work on weekends. Lousy customer service.

Carolina Nm - 2022-11-28

Horrible experience. How is it possible that the person who makes the shipment does not know how to use Google maps? He asked me for directions on the phone while treating me arrogantly because he was not located in the sector where I live, Peñaflor. He arrived at my home in a very bad way, scribbling and claiming that he gave very bad directions. I find the minimum a delivery guy should know is to use Google Maps, I gave my address with all the required details. It has been my worst experience with delivery of purchases / parcels