Hugo Andres Alvarado Lambert - 2022-07-28
The wait for customer service is long, there is only one person in attendance and the products take a day longer than their competitors
Puerto Montt, Chile. Télefono, Mapa, Sucursales y Seguimiento en TNT Express.
TNT Express | |
Tipo | Shop & Service Point |
---|---|
Dirección | Puerto Montt, Chile |
Horario de atención | |
Agendar | |
Télefono | +56 2 2360 5100 |
Mapa | Mapa Cómo llegar Vista de calle |
Servicios |
Opiniones
Hugo Andres Alvarado Lambert - 2022-07-28
The wait for customer service is long, there is only one person in attendance and the products take a day longer than their competitors
Javier Gallardo - 2020-12-03
Now it is FedEx, due to COVID19 they only serve one person at a time and they close at 5:00 p.m., if you want to wait your turn outside the door, you will have to put up with the wind currents that are generated in the corridor.
Sergio Courbis - 2021-03-22
The service is terrible, the website provides false information and does not correspond to the actual status of the shipment, I have been waiting for a package from Santiago to Puerto Varas for three weeks without having any customs or other problems. They never pass you with a supervisor do not use this transport
Daniel Conejeros - 2022-01-04
The attention to the public is very slow, only 1 person to receive the packages, the rest is there and I had no problems
Cesar Colguen - 2017-07-10
Bad attention, the presentation of the people who attend is deficient, they do not have an order of the parcels. I went to pick up my office which with the transport number they did not find my office, more than half an hour waiting, there are no seats to wait, no operations system (down), after a while I asked what was happening and the answer was no It had arrived when the tracking platform said that it was at its destination. They made me come back the next day and everything again without a system, after another half hour they found the office that weighed wrong and therefore an excessive charge of $38,000 for a 5 kilo package. Another half hour to request the freight reduction to $10,000 and even more without an invoice because the system was down. So what are you waiting for to improve your service?