FedEx Chile SCEL, Pudahuel. FedEx Sucursales en <city>

Bárbara Bolick - 2019-07-13

I want to know if I can possibly give this service 0 stars, maybe negative 10. I am sitting in a hotel outside the airport now until Monday because the travel documents my husband sent overnight, last Tuesday from the states did not arrive. They were promised by Thursday at 6:00. We called continually for three days. Fedex sent my overnight docs through Puerto Rico, Columbia, Brasil and Argentina. They spent the whole day Friday in Argentina and the Fedex representatives told us the plane was being delayed indefinitely because of thunderstorms. The weather report was showing there was no rain for more than a week in Buenos Aires and it is clear in Santiago. The docs arrived Friday night at 8:00. I need them for my flight tonight, but the office closed before the docs cleared customs. Their only response to me has been that they DON"T WORK ON WEEKENDS! I can't believe this! I am losing my flight, paying airline change charges, paying for a minimum of three nights in a hotel with my son because of FedEx's incompetence and complete lack of interest in the welfare of myself and my son. I strongly recommend that no one uses this service for any reason.

Diego Peldoza - 2022-03-04

The mirdiest company I've seen with international shipments, to begin with they don't have any accessible phone to call, an employee called me this morning (super bad vibes) saying that she has my package and that to deliver it to me I have to pay the tariffs of I don't know what, it turns out that those tariffs are $73,000, I don't explain the value, it cost me 111,000 what I bought with shipping included and now they are charging me such an amount, I looked at the tariffs that they are charging me and one of them says Reexpedition, as I understand it is when the orders change direction, I NEVER REQUESTED A RESHIPMENT!!! the address was fine, the error was made by their own officials, please take responsibility and be a little more responsible, I will never use FedEx again in my life 😡

Alí Hernández - 2020-06-19

They say they are working and they stop deliveries after reporting that they were on their way to dispatch that day. Now they put it without a specific delivery date. Do they work or not? Be clear, so that companies can use other companies that do

Ayron Parker - 2021-02-01

Terrible service that FedEx gives, I have a package held since January 15 in Pudahuel, and they don't give answers, only aspirin. We are February 1st and I still do not have it in my hands. Don't occupy it! they are lousy people.

Maxi Acp - 2021-01-11

Terrible service I wish I could put 0 star but I couldn't comment! I've been calling for about an hour because they're supposed to drop off my package today and I need to check something and they don't answer the phone.