CorreosChile Puerto Varas, Puerto Varas. Correos Chile Sucursales en <city>

Antonia Rodríguez - 2022-11-12

Packages and letters are stolen, when you try to claim they do nothing, oh but you call the call center and they immediately fix things or refund you within 15 days.

Jose Ortega - 2022-03-01

Being 9:15 in the morning with cold and rain waiting outside a queue of people and there still will not be since the opening hours are at 9 in the morning and there is even a sign that says that they are going to open later, finally a notice What time do they deign to open, moreover I ask about why they didn't open at 9 and they tell me that the hours had been changed today in the morning, which is why they opened at 9:30.

Nutricionista Natalia Schrader - 2022-02-24

They close for days in Puerto Varas, there is nowhere or who to contact to pick up a parcel, it is not known when they will open again, the "help center" of the web does not provide solutions. Terrible as always the service they deliver.

Sandra Borsarelli Comas - 2021-01-10

I am sorry for the incompetence of the staff in this office. The person who received my package made a mistake 3 times in writing the destination address on the Transport Order (which was correctly written on the same package), arguing that the street numbers in the address were not important (Incredible !!!! !) Finally I was attended by a supervisor, who very reluctantly asked me to stop making corrections and to do the last one to do the OT, I explained that I had nothing to correct and that the address was the one that was correctly written in the package and that the previous person had made a mistake. On the other hand, it was paid for the shipment to arrive within 10 days (after they did not respect what was said by the online "quote" that offered 3 days for that value) This was on December 16, 2020, we are at 10 January 2021 and the shipment has not reached its destination. What a scam this service!

Elena Rivera - 2021-06-24

On May 10, 20201 I made a shipment of $ 250,000 with a shipping cost of 7,500. The receiver in Mexico cannot collect the money, he tried but they indicated a code error originated in the place of shipment. I returned on May 12 to the branch, where the employees argue that perhaps the system has fallen in Mexico, they ask me to let a few days pass and try to collect the money again. Days passed, the error kept appearing and the money could not be collected. I returned on May 14 and 18 but the answer was the same, I asked for the money back but supposedly they could not do it and from insisting so much they asked me to return on the 19th for the refund. That day, I arrived at 9.00 am, I made the line (as in all occasions) and when I went to the register they did not have cash and they asked me to return in the afternoon or the next day. Explain that I live 125 kms from Puerto Vara, the only transportation passes at 5 am and it flies at 1:30 pm, generating lost days of work and extra costs. I waited for the manager (who never showed up) inside the branch. At 2:00 p.m., a girl made me go to the box to deliver 250,000 clp, arguing that the cost of shipping was not refundable due to company policies. I asked if they were the policies of Moneygram or Correos de Chile and he did not give me an answer, or contact details of the owners of the branch, so I do not know if it is indeed a company policy that the client loses due to a code error or the employees wanted in that money, I don't know. After this I will not use Moneygram-Correos de Chile again because I know that if later there are errors in the system, instead of solving them they will charge me. If you provide me with an email, I can send the transfer and refund documents.