Chilexpress Agente Autorizado, Puerto Varas. Chilexpress Sucursales en <city>

Paola Perez Barreto - 2022-12-05

Quite poor service in general and on different occasions. Mainly because they do not respect the published opening hours. They close earlier. The personnel in charge of the parcels are not trained to attend. They never know what to answer and omit important information. It's better to go to the downtown branch.

Victor Hugo Andrade - 2020-09-23

I went to leave a package, I arrived before 6:00 p.m. and they told me that they were not going to serve more people, but that they were going to make an exception. In the information of the office it says that it closes at 7:00 p.m. If I had arrived at 18:55 (which I will never do out of respect for people, I totally accept it.). In addition, they only had cash payment. One of the great evils of our beautiful country is poor attention and that is a bad habit that must end.

Pau Fernández - 2020-10-16

The San Francisco branch, in the city of Puerto Varas, has denied me the delivery of my product twice. On the page it says attention until 7:00 p.m., yesterday I arrived at 6:35 p.m., and the manager of the premises tells me that they are open until 6:30 p.m. Today I go again, he arrived at 5:50 p.m., and again the same person tells me that now they only serve until 6:00 p.m. and again he denied me attention! He didn't want to deliver the purchase I made!!!!... He said that Chilexpress had given them the order of the new closing time. I call the call center and they tell me that the closing time is at 7:00 p.m.!!!!... I already paid for my shipment and they deny me delivery. Terrible service

Milen Andrea - 2021-08-21

Today, Saturday, August 21, there were two girls, they are not the same as the ones during the week, the attention is really bad, they respond in an arrogant, vulgar way... it's terrible that they hire people like that, I come regularly and the treatment during the week is really different...

Barbara Gomez - 2020-09-29

Very bad attention, they do not comply with the established schedule, I arrived at 1:20 p.m. (they close at 1:30 p.m.) to look for a parcel and they no longer attended because the system closed itself ... it did not depend on them but from chilexpress there are also other items that they sell, if you can go to another place or send your parcels through another company, do so... they leave a lot to be desired...