Chilexpress Centro de Servicios, Punta Arenas. Chilexpress Sucursales en <city>

Juan José Pantoja - 2022-10-17

After 2 attempts and waiting for more than 40 minutes in the cold, they tell me that the package was sent back to Santiago. The people who work there are not responsible for the lousy and expensive service. If you do not withdraw before 5 days they send the parcels back to the sender. I reached the sixth

Paulina Aliaga - 2022-09-28

The service hours are disastrous, all of us who work cannot go out during lunch hours. Also in Punta Arenas they usually close before 6:00 p.m.

Deborah Triunfo - 2022-04-19

Bad service from the Chilexpress store located on Avenida Espana L01375 local 1 in Punta Arenas! On the 18/04/22 I went to withdraw my money sent from Brazil to Chile by Western Union, but the attendant refused to deliver my money. First, she didn't know the Rg do Brasil and asked me for my passport, since the Rg DNI is already an official Mercosur document, then to my surprise she refused to hand over my money saying that I had filled in my name wrong, I showed her for her my RG to prove that the name of the Recipient was exactly the same as the RG, but even so she refused! Absolute nonsense! Well, that proved to be right!!!! I asked if I could call WesternUnion for help, and she He rudely told me to call from outside the store. I stayed inside the store because at that moment the queue outside the store was already huge... and when I finally managed to talk to WesternUnion, the Chilexpress store attendant refused to talk to the WesternUnion attendant to help me and started calling the other people in the queue. I felt humiliated with such neglect and lack of empathy. I would like here to describe my complaint to the site so that this does not happen again to other people.

Diego Castillo - 2022-09-06

Far the worst customer service. The girls treat you poorly and expect you to know everything when it comes to sending a package. I saw this applied both to me and to other clients.

Elisa Rodriguez - 2022-02-15

According to the page, should the branch of Av. España in Punta Arenas work in a row? IT IS NOT LIKE THAT, attention begins at 3:00 p.m., please update the information